Terms and conditions

Updated March 17th 2026

GENERAL

About Evidentals

These general terms and conditions ("Terms") apply to all orders placed by customers ("you") with Internetmedicin AB (org. no. 556583-6250) ("Evidentals", "we", "our" or "us").

Evidentals, which is part of Internetmedicin AB, is a digital dental journal providing dental professionals with peer-reviewed articles for the diagnosis and treatment of various conditions. The articles are written by Swedish experts within the respective specialty and updated at least once a year. Users may register for newsletters and thereby receive information when new articles are added to the database or existing ones are updated. An editorial board of ten of Sweden's most prominent odontological experts reviews all articles before they are published on Evidentals. Evidentals is financed through subscription revenue.

Contact information

You can contact us using the contact details below ("Contact Details"):

Email: info@evidentals.com

Acceptance of Terms

By registering an Account and ordering Products, you accept the Terms.

Changes to Terms

We reserve the right to change the Terms at any time. The version of the Terms available on the Website at the time you order Products from us will apply to the purchase if we accept your order.

DEFINITIONS

"Features" refers to the Website, your Account, and the Products collectively.

"Website" refers to our website (www.evidentals.com).

"Account" refers to the account you register and create via the Website.

"Contact Details" refers to the details under the "Contact Details" section above.

"Privacy Policy" refers to our Privacy Policy (www.evidentals.com/privacy-policy) which describes how we process personal data.

"Product", "Products" refers to the products described under the "The Product" section below that we make available via the Website, together with associated equipment, services and information that we provide to you.

THE PRODUCT

Product description

We provide a subscription service featuring peer-reviewed articles describing the diagnosis and treatment of various odontological conditions. The articles are written by Swedish experts within the respective specialty and updated at least once a year. Users may register for newsletters and thereby receive information when new articles are added to the database or existing ones are updated. An editorial board of ten of Sweden's most prominent odontological experts reviews all articles before they are published on Evidentals ("Product" or "Products"). Further information about our Products can be found on the Website.

Creating an Account

To access the Products, you need to create an Account. It is not permitted to transfer the Account to others. Once an Account has been created, and any advance payments have been made, the Products are available for order in accordance with the instructions on the Website.

Ordering Products

Products are ordered in accordance with the instructions on the Website.

We use ordering systems via the platforms Ghost and Typeform, which allow you to review the details you have entered before the final order is placed.

Your order is confirmed when we send an order confirmation by email. Once an order confirmation has been sent, you have entered into an agreement with us. If we are unable to confirm your order, we will inform you of this in writing and will not charge you anything. As a customer, you may enter into agreements with us in English or Swedish.

Agreements with you are kept on record with us and you can obtain a copy by contacting us using the Contact Details below.

If you wish to amend an order, please contact our customer support, see Contact Details below. We will notify you as to whether an amendment to an already placed order is possible. If an amendment can be made, we will inform you of any changes to the price, costs, delivery times and other changes prompted by your amended order. We will also ask whether you wish to proceed with the requested change to your already placed order.

PRICE AND PAYMENT

Pricing

You shall pay all applicable fees stated on the Website for the Products you have ordered. The prices for the Products are stated on the Website and include any expressly stated delivery costs, value added tax or other charges and taxes (where applicable). The price for the Products is that indicated on the order pages when you place your order.

We reserve the right to change the prices for the Products. If we change the prices, we will notify you of this in advance. By continuing to order Products after the price change takes effect, you are bound by the new prices.

Payment is made on a monthly basis.

Payment details

You may pay via card payment.

We partner with Stripe for payment processing. Their terms apply (Stripe: https://stripe.com/se/privacy). You may be asked to verify your identity and undergo a credit check. We do not store or have access to your payment details.

Payment for Products may be made by debit or credit card. You are obliged to keep payment details accurate and up to date.

We may invoice you for Products in advance or in arrears, with the frequency agreed for the agreed period. You agree that we may send electronic invoices to the email address you have provided through your Account. You are obliged to keep all payment details accurate and up to date.

You undertake to pay within the specified time for the payment method you have chosen. We reserve the right to suspend your Account until you have settled any outstanding charges. Late payment may result in late fees and interest.

YOUR OBLIGATIONS

Customer requirements

We offer our Products to consumers (as defined under national legislation).

You may not purchase the Products or use the Features if you are under eighteen (18) years of age, unless approved by your guardian.

Use of Features

When using the Features, you must always comply with applicable legislation and these Terms. You may not use the Website in any way that infringes our rights or interests, or those of any third party. You undertake to comply with all instructions and recommendations that we provide to you from time to time.

You acknowledge that as a user you are responsible for all activities that occur on your Account. Login credentials for your Account must always be kept secure and it is prohibited to share information about your Account with any third party. If you suspect that your Account or login credentials are being used by a third party, you must contact us immediately using the Contact Details below.

If you provide incorrect, inaccurate, outdated or incomplete information when creating your Account, we reserve the right to reject or amend your order and to suspend your Account. This also applies if you do not comply with these Terms (e.g. if you do not pay for Products on time) or other mandatory rules.

Other obligations

We assume that the details you provide to us, including contact details etc., are accurate and up to date. We will rely on these details when providing information or other material, such as digital components or digital content, to you.

We only provide Products for your private use. You may not use Products for commercial purposes and/or for business or resale purposes.

With regard to Digital Products, you have an obligation to cooperate with us to determine whether any potential error is attributable to, for example, your hardware, software or network connection. Failure to cooperate may result in a potential error not being considered an error for which we are responsible under the Consumer Sales Act, Chapter 9, Section 8.

OUR RESPONSIBILITIES

Liability

With regard to Digital Products, we are liable for any defects in them throughout the entire Subscription Period.

We are not liable for any defects caused by you.

Complaints

If you consider the Products to be defective, you may submit a complaint by notifying us via our Contact Details below. We will acknowledge receipt of your complaint and subsequently handle it, including any communication with you. You must submit a complaint within a reasonable time (within two (2) months is always considered a reasonable time). You may not submit a complaint regarding defects discovered more than three (3) years after the date of purchase of the Products.

Your rights in case of defects

You may:

Request repair or replacement, if not unreasonably costly.
Request a price reduction or reimbursement.
Cancel the agreement if the defect is significant.
Seek damages for losses caused by the defect.

Delays

On occasion we may be unable to provide access to the Products within the agreed time. In the event of a delay, you may (provided the delay has not been caused by you):

Demand that we fulfil the order and provide access to the Products.
Terminate the agreement, provided that the delay is of material importance to you.
Claim damages (you have the right to claim compensation for damages caused by the delay).

Cancellation

You always have the right to cancel your order before access to the Products has been granted to you. If you cancel after access has been granted, the terms set out under "Term and Termination" apply.

Third-party services

We occasionally use services and/or products from third-party providers. These providers act outside our control and we are not liable for any damages caused by an act or omission attributable to such a provider.

Errors and delays outside of our controle (force majeure)

We are not liable for delays and errors outside our control. If our suppliers are delayed due to an event outside our control, we will notify you of this as soon as possible and take steps to minimise the impact of the delay. If we have fulfilled this obligation, we are not liable for errors and delays caused by the event, but if there is a risk of a material error or delay arising, you may contact us to terminate the agreement and receive a refund for the portion of Products you have paid for but not received.

RIGHT OF WITHDRAWAL

How to exercise the right of withdrawal

Under the Distance Contracts and Contracts Concluded Away from Business Premises Act, you have the right to withdraw from your purchase within 14 days of entering into the agreement. Please note that by requesting immediate access to the digital content, you acknowledge that your right of withdrawal expires once access has been granted and the service has begun.

If you wish to exercise your right of withdrawal before access has been granted, please contact us via our Contact Details or use the withdrawal form available here: Swedish Consumer Agency standard form.

Effects of withdrawal

If you wish to exercise your right of withdrawal before access to the digital content has been granted, we will refund all payments received from you using the same payment method you used at the time of the original payment.

Please note that by requesting immediate access to the Products, you acknowledge that your right of withdrawal expires once access has been granted and the digital service has commenced. If you have already been granted access to the Products, you must refrain from continued use of the digital content and from making it available to others.

TERM AND TERMINATION

The agreement regarding Products in digital form delivered on a continuous basis ("Digital Products") takes effect from the time you create an Account and continues thereafter until further notice ("Subscription Period").

You may cancel your subscription at any time. You are obliged to pay all applicable fees for the Digital Products throughout the entire Subscription Period.

You cancel your subscription by visiting the Website and following the instructions provided there, or by contacting us via our Contact Details below.

Upon expiry of the agreement, or when the Digital Products are terminated, your access to the Digital Products will be revoked immediately. We will also delete or anonymise all personal information about you, with the exception of information we are required to retain by law.

Obligations arising from a breach of these Terms shall continue to apply after termination.

We reserve the right to terminate the agreement with you with immediate effect if you:

breach or otherwise violate these Terms or other provisions established by us;
use the Website or the Digital Products in any way that is inconsistent with their intended purposes or is otherwise harmful to us or to a third party; or
are in default of payment.

If you terminate the Digital Products before they have been completed, we are entitled to compensation for the portion of the Digital Products already performed as well as for work that must be carried out despite the cancellation. We are further entitled to compensation for losses in the form of costs relating to the remaining portion of the Digital Products and compensation for losses otherwise arising from our failure to take on other assignments.

PERSONAL DATA PROCESSING

We process your personal data in accordance with our Privacy Policy.

INTELLECTUAL PROPERTY

Our rights

The Website is owned and administered by Evidentals. All copyrights, trademarks, trade names, logos and other intellectual or industrial property rights held or used by us, as well as those included in our Features (including titles, graphics, icons, scripts, source code, etc.) are our own property, or that of another licensor, and may not be reproduced, distributed, sold, used, modified, copied, restricted or otherwise utilised (in whole or in part) without our written consent.

Respecting our property

You may not, for any purpose, manipulate, attempt to gain unauthorised access to, alter, hack, patch or otherwise adjust any of our materials, hardware, source code or information.

Respecting intellectual property

Products and other information, including all associated intellectual property rights, provided and made available by us constitute our exclusive property. You may not use our exclusive property for any commercial purpose or for any other purpose without our written consent.

APPLICABLE LAW

Swedish law shall apply to these Terms and our legal relationship in general.

COMPLAINTS AND DISPUTES

If you have any complaints, please contact our support using the Contact Details below.

We will always endeavour in the first instance to resolve your complaints through discussions between you and our support team. In the event of a complaint or dispute, however, you always have the right to contact the Swedish National Board for Consumer Disputes (Allmänna reklamationsnämnden).

Disputes regarding the interpretation and application of these Terms shall be resolved by the Swedish National Board for Consumer Disputes or by a court of competent jurisdiction. In the event of a dispute before the Swedish National Board for Consumer Disputes, we will comply with its decisions.

You also have the option of submitting your complaint to the EU's Online Dispute Resolution platform (ODR platform). The ODR platform can be found here: ec.europa.eu/consumers/odr.